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UAE Emergency Numbers

Your Guide to Roadside Assistance and Emergency Procedures in the UAE

March 15, 2026·4 min read
Driving in the UAE can be a thrilling experience, with its wide roads and stunning landscapes. However, like anywhere else, emergencies can happen. Whether you're a beginner or an experienced driver, it's essential to know the emergency numbers and procedures to follow in case of an accident or breakdown. In this article, we'll guide you through the essential emergency numbers, roadside assistance, and breakdown help in the UAE, so you can stay safe on the roads.
1

Emergency Numbers in UAE

In the event of an emergency, it's crucial to know the right numbers to call. In the UAE, the emergency number for police is 999, and for ambulance, it's 998. You can also contact the UAE's emergency services through the Dubai Police app or the UAE's Ministry of Interior's app. Additionally, the Roads and Transport Authority (RTA) provides a 24/7 customer service number, 8009090, for any queries or concerns related to driving in Dubai.
2

Roadside Assistance in UAE

If you experience a breakdown or accident, roadside assistance can be a lifesaver. Many car insurance companies in the UAE offer roadside assistance as part of their policies. Some popular roadside assistance services in the UAE include the RTA's Vehicle Breakdown Service, which can be reached at 8009090, and the Dubai Police's Vehicle Recovery Service, which can be contacted at 999. You can also consider purchasing a roadside assistance package from a reputable provider, such as AXA or Allianz.
3

What to Do in Case of an Accident

If you're involved in an accident, it's essential to stay calm and follow the correct procedures. First, ensure your safety and the safety of others involved. Then, call the police at 999 and report the accident. Take photos of the scene, including the vehicles involved and any visible damage. Exchange contact and insurance details with the other parties involved. If anyone is injured, call an ambulance at 998. Finally, contact your insurance provider to report the accident and initiate the claims process.
4

Breakdown Help and Emergency Kits

A breakdown can happen to anyone, anywhere. To be prepared, it's a good idea to keep an emergency kit in your vehicle. This should include essentials like a spare tire, jumper cables, and a first-aid kit. You should also keep important phone numbers, such as your insurance provider and roadside assistance service, handy. If you experience a breakdown, move to a safe location, turn on your hazard lights, and call for assistance. Consider investing in a roadside assistance package that includes breakdown help, such as the RTA's Vehicle Breakdown Service.
5

Additional Tips for Driving in UAE

To stay safe on the roads in the UAE, it's essential to follow the local rules and regulations. Always wear a seatbelt, and ensure all passengers do the same. Never use your mobile phone while driving, as this is strictly prohibited. Be aware of speed cameras, which are widely used in the UAE, and follow the speed limits, which are 60km/h in urban areas, 100km/h in rural areas, and 140km/h on highways. Additionally, be cautious of pedestrians and cyclists, and always yield to them. By following these tips and being prepared for emergencies, you can enjoy a safe and enjoyable driving experience in the UAE.

💡 Pro Tip: Keep Your Vehicle Maintained

Regular vehicle maintenance can help prevent breakdowns and reduce the risk of accidents. Make sure to check your vehicle's oil, tire pressure, and brakes regularly. Additionally, consider investing in a vehicle inspection package, which can help identify any potential issues before they become major problems.

Frequently Asked Questions

What is the emergency number for police in UAE?▼
The emergency number for police in UAE is 999.
What should I do in case of a breakdown?▼
In case of a breakdown, move to a safe location, turn on your hazard lights, and call for roadside assistance. Consider investing in a roadside assistance package that includes breakdown help.
Do I need to wear a seatbelt while driving in UAE?▼
Yes, wearing a seatbelt is mandatory for all passengers in the UAE, and failure to do so can result in fines and penalties.
Can I use my mobile phone while driving in UAE?▼
No, using a mobile phone while driving is strictly prohibited in the UAE, and can result in fines and penalties.
What is the speed limit on highways in UAE?▼
The speed limit on highways in UAE is 140km/h.

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#UAE driving#emergency numbers#roadside assistance#breakdown help#accident#driving safety
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